Refund Policy

Customers have 7 days after receiving the item to request a return.
Eligible items must be in the same condition, unworn or unused, with tags, and in its original packaging.
A receipt or proof of purchase is required.
Initiating a Return:

Customers can start a return by going to our contact page and providing details of the issue.
Damages and Issues:

Please inspect your order upon reception.
Contact us immediately if the item is defective, damaged, or if you receive the wrong item.
Video documentation may be requested for damaged products.
Exchanges:

The fastest way to ensure you get what you want is to return the item within 7 days. Once the return is accepted, make a separate purchase for the new item.
Refunds:

We will notify you once we’ve received and inspected your return within 7 days.
You'll be informed if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method.
Please remember it can take some time for your bank or credit card company to process and post the refund.
Thank you.

Dia&popoΒ